ReBEC support is provided exclusively by official online channels.

Service channels:
* IA ReBEC@ (virtual assistant): automated service 24 hours a day, 7 days a week
* Humanized chat: from Monday to Friday, from 8 a.m. to 12 p.m. (Brasília time), via link
* Institutional WhatsApp / Dedicated line: +55 21 97203-4750
Service from Monday to Friday, from 9 a.m. to 4 p.m. (Brasília time)

Priority and/or urgent administrative demands outside office hours may be submitted to: plantao.rebec@gmail.com

We recommend that all requests be accompanied by login, linked email or study registration number (RBR-xxxxxxx),
when applicable, for greater agility in support.